Privacy Policy
SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you provide such as your name, address, and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address to help us understand your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.
SECTION 2 - CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your payment method, place an order, arrange for a delivery, or return a purchase, you imply that you consent to our collecting it and using it for that specific purpose only.
If we ask for your personal information for a secondary purpose (e.g., marketing), we will either ask you directly for your expressed consent or provide you with an option to decline.
How do I withdraw my consent?
If you change your mind after opting in, you may withdraw your consent for us to contact you, or for the continued collection, use, or disclosure of your information at any time by contacting us at:
📧 Email: support@durvasadiamond.com
📞 Phone: +91 90167 26634
📍 Mailing Address:
Durvasa Diamond,
201, Second Floor,
Shree Mansukh Building,
Beside Navin Cricket,
Diamond Market, Mahidharpura,
Surat, Gujarat, India – 395003
SECTION 3 - DISCLOSURE
We may disclose your personal information if required by law or if you violate our Terms of Service.
SECTION 4 - PAYMENT
We use PayPal, Payoneer, and Razorpay to process payments. Neither we nor these payment gateways store your card data on their servers. Your payment data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) during the transaction process.
Your transaction data is retained only as long as necessary to complete the transaction. After that, it is not stored.
These gateways adhere to PCI-DSS standards as managed by the PCI Security Standards Council (including Visa, MasterCard, American Express, and Discover).
For more details, refer to:
PayPal Privacy Policy
Payoneer Privacy Policy
Razorpay Privacy Policy
SECTION 5 - THIRD-PARTY SERVICES
Third-party service providers we use will only collect, use, and disclose your information to the extent necessary to perform the services they provide to us.
However, certain providers (e.g., payment processors) have their own privacy policies regarding the information we are required to provide them. We recommend you read their privacy policies to understand how your data will be handled.
Providers may be located in or have facilities in a different jurisdiction. If you proceed with a transaction involving such providers, your information may be subject to the laws of their jurisdiction.
Links
Our store may contain links that take you to other websites. Once you leave our store’s site, you are no longer governed by this Privacy Policy or our Terms of Service. We encourage you to read the privacy statements of those sites.
SECTION 6 - SECURITY
We take reasonable precautions and follow industry best practices to ensure your personal information is not lost, misused, accessed, disclosed, altered, or destroyed.
SECTION 7 - COOKIES
We use cookies to maintain user sessions. These cookies do not personally identify you on other websites.
SECTION 8 - AGE OF CONSENT
By using this site, you confirm that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given us consent to allow any of your minor dependents to use this site.
SECTION 9 - CHANGES TO THIS PRIVACY POLICY
We reserve the right to update this privacy policy at any time, so please review it regularly. Any changes will take effect immediately upon posting on the website. If there are significant changes, we will notify you here.
If our store is acquired or merged with another company, your information may be transferred to the new owners to continue selling products to you.
QUESTIONS AND CONTACT INFORMATION
If you want to access, correct, amend or delete any personal information we have about you, register a complaint, or want more information, contact our Privacy Compliance Officer:
📧 Email: support@durvasadiamond.com
📞 Phone: +91 90167 26634
📍 Address:
Durvasa Diamond,
201, Second Floor,
Shree Mansukh Building,
Beside Navin Cricket,
Diamond Market, Mahidharpura,
Surat, Gujarat, India – 395003